Using Communities to Supercharge Your Business with Jono Bacon
What if you discovered a blueprint that could grow your organization’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?
Jono Bacon is a leading community and collaboration speaker, author, and podcaster. He is the founder of Jono Bacon Consulting which provides community strategy/execution, workflow, and other services.
In this episode, Jono shares how he provides community strategy, management, and leadership to organizations using his industry-tested approach for building both strategy and tactics, and incentivizing, growing, and retaining a productive community.
Why you have to check out today’s podcast:
- Learn how to build clear consistent organizational capabilities and growth
- Find out how communities are changing the way people engage with brands, teams, products, and businesses
- Discover how to supercharge your organization with ‘people power’
“Our relationship with brands is changing. 10 years ago, 15 years ago, we primarily engage with companies via their customer support line or their email address. And now generations are growing up and expecting companies and organizations to be invested in their success with their products. Communities are a fantastic way of doing that.”
– Jono Bacon
Key Takeaways from Jono Bacon:
“There’s something very satisfying about being around people who have something in common with.“
“Once you have a sense of the community you want to build and who you want to attract, focus on what are the things that we [you] want to deliver. What the deliverables look like and how do we [you] measure it. “
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- Book: Everyone Knows You Suck: Bad Boss Stories. A Succinct Guide by Trish Tagle